RETAILER OF THE YEAR 2021: WALGREEN'S SIEZES IT'S OMNICHANNEL OPPORTUNITY

Updated: Nov 20, 2021

With strengthened digital capability, a loyalty program built for personalization, and a focused-driven assortment, Walgreen's is Drug Store News 2021 Retailer of the Year.

  • Walgreen's strategy is to put the customer first and the rest will follow.

  • They led the industry in administering COVID-19 vaccine doses.

  • Implemented myWalgreens.com a revamped loyalty program.

  • Focused their Assortments on Health and Wellness to Beauty, Seasonal and Fresh Categories.

  • Debuted a store credit card and a bank account product to grow its Financial Services.

  • Expansion of Walgreen's and Village Medical collaboration in multiple markets with 22 sites in Phoenix.

  • Currently Walgreen's operates more than 9,000 stores in all 50 states.

Source: Drug Store News


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