Starting this spring with plans to expand to all stores by the end of summer.
Customers can return most new, unopened items within 90 days of purchase, and within up to a year for Target-owned Brands, for Free.
HOW IT WORKS
Customers start a curbside return from the order details section of the Target app and select Drive Up return. They then notify the retailer via app when they’re on their way to the selected store. Upon arrival, customers pull into a Drive Up spot and tap “I’m here” in the app. After handing the return off to the store associate who comes to their car, the customer will get a return confirmation via email and in the app. Refunds are given in the original form of payment.
SOURCE: FMI (Chain Store Age) 3/1/23