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Trader Joe's Leads In Customer Satisfaction: Survey

  • Other grocers scoring high for satisfaction include Costco, Publix, H-E-B, ALDI and Wegmans.

  • Kroger, Meijer, Shop Rite and Southeastern Grocers followed the leaders with Target (+4%) and Albertsons (+3%) showing the biggest gains and Walmart rounding out the list with a 1% gain.

  • The American Consumer Satisfaction Index (ASCI) remained stable for the grocery sector, even as inflation has spiked, in a period of high prices-with pandemic challenges and supply chain problems fresh in customers minds.

SOURCE: Drug Store News 2/22/23

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